Lo ngumzekelo wephepha.

Overview

Ipolisi yethu yembuyekezo kunye nembuyekezo ihlala iintsuku ezingama-30. Ukuba iintsuku ze-30 zidlulile ukususela ekuthengeni kwakho, asikwazi ukukunika imbuyekezo epheleleyo okanye utshintshiselwano.

Ukuze ufanelekele ukubuyiselwa, into yakho kufuneka ingasetyenziswa kwaye ikwimeko efanayo naleyo uyifumene ngayo. Kufuneka kwakhona ibe kwipakethe yokuqala.

Iindidi ezininzi zeempahla azinakubuyiswa. Izinto ezinokonakala ezifana nokutya, iintyatyambo, amaphephandaba okanye iimagazini azinakubuyiswa. Kananjalo asizamkeli iimveliso ezizizo okanye ezicocekileyo, izinto ezinobungozi, okanye ulwelo olunokutsha okanye iigesi.

Izinto ezongezelelweyo ezingabuyiswayo:

  • Amakhadi esipho
  • Iimveliso zesoftware ezikhutshelwayo
  • Ezinye izinto zempilo kunye nokhathalelo lomntu

Ukuzalisa imbuyekezo yakho, sifuna irisithi okanye ubungqina bokuthenga.

Nceda ungayithumeli into oyithengileyo kumenzi.

Kukho iimeko ezithile apho kuphela inxalenye yembuyekezo inikwe:

  • Incwadi eneempawu ezicacileyo zokusetyenziswa
  • I-CD, i-DVD, i-VHS tape, isofthiwe, umdlalo wevidiyo, i-cassette tape, okanye irekhodi yevinyl evuliwe.
  • Nayiphi na into engekho kwimeko yayo yokuqala, yonakele okanye engekhoyo ngenxa yezizathu ezingezizo ngenxa yempazamo yethu.
  • Nayiphi na into ebuyiswa ngaphezu kweentsuku ezingama-30 emva kokuziswa

Refunds

Nje ukuba imbuyekezo yakho ifunyenwe kwaye ihlolwe, siya kukuthumelela i-imeyile ukuze sikwazise ukuba siyifumene into oyibuyisileyo. Siza kukwazisa kwakhona malunga nokuvunywa okanye ukwaliwa kwembuyekezo yakho.

Ukuba uvunyiwe, imbuyekezo yakho iya kucutshungulwa, kwaye ikhredithi iya kusetyenziswa ngokuzenzekelayo kwikhadi lakho letyala okanye indlela yokuqala yokuhlawula, kwiintsuku ezithile.

Imbuyekezo emva kwexesha okanye engekho

Ukuba awukayifumani imbuyiselo, qala ujonge iakhawunti yakho yebhanki kwakhona.

Emva koko qhagamshelana nenkampani yekhadi lakho letyala, kungathatha ixesha ngaphambi kokuba imbuyiselo yakho ithunyelwe ngokusemthethweni.

Qhagamshelana nebhanki yakho ngoku. Kuhlala kukho ixesha lokuqhubekeka phambi kokuba kuthunyelwe imbuyiselo.

Ukuba uyenzile yonke le nto kwaye awukayifumani imbuyiselo yakho okwangoku, nceda uqhagamshelane nathi {email address}.

Izinto ezithengiswayo

Kuphela izinto ezinexabiso eliqhelekileyo ezinokubuyiselwa. Izinto ezithengisiweyo azinakubuyiselwa.

Exchanges

Sitshintsha kuphela izinto xa zineziphene okanye zonakele. Ukuba ufuna ukutshintshiselana ngento enye, sithumele i-imeyile {email address} kwaye uthumele into yakho ku: {physical address}.

Gifts

Ukuba into ibiphawulwe njengesipho xa ithengwe kwaye yathunyelwa kuwe ngqo, uya kufumana isipho setyala ngexabiso lembuyekezo yakho. Nje ukuba into ebuyisiweyo ifunyenwe, isatifikethi sesipho siya kuthunyelwa kuwe.

Ukuba into ibingaphawulwanga njengesipho xa ithengiwe, okanye umniki-sipho uye wathumela iodolo kuye ukuze akunike kamva, siya kuthumela imbuyiselo kulowo upha isipho kwaye baya kufumanisa malunga nembuyekezo yakho.

Shipping returns

Ukubuyisela imveliso yakho, kufuneka uthumele imveliso yakho ku: {physical address}.

Uya kuba noxanduva lokuhlawulela iindleko zakho zokuthumela ngokubuyisela into yakho. Iindleko zokuthumela ngenqanawa azibuyiswa. Ukuba ufumana imbuyekezo, iindleko zokubuya ngenqanawa ziya kutsalwa kwimbuyekezo yakho.

Kuxhomekeke kwindawo ohlala kuyo, ixesha elinokulithatha ukuba imveliso yakho enaniselweyo ifikelele kuwe inokwahluka.

Ukuba ubuyisela izinto ezibiza kakhulu, unokucinga ukusebenzisa inkonzo yokuhambisa elandelekayo okanye ukuthenga i-inshurensi yokuthumela ngenqanawa. Asiqinisekisi ukuba siya kufumana into yakho ebuyisiweyo.

Need help?

Qhagamshelana nathi ku- {email} ngemibuzo enxulumene nokubuyiselwa kwemali kunye nokubuyisela.