Leli isampula lekhasi.

Overview

Inqubomgomo yethu yembuyiselo nembuyiselo ihlala izinsuku ezingama-30. Uma sekudlule izinsuku ezingu-30 kusukela uthenge, asikwazi ukukunikeza imbuyiselo ephelele noma ukushintshanisa.

Ukuze ufaneleke ukubuyiselwa, into yakho kufanele ingasetshenziswa futhi ibe sesimweni esifanayo naleso osithole ngayo. Kufanele futhi ibe sephaketheni lokuqala.

Izinhlobo ezimbalwa zezimpahla zikhululekile ekubuyiselweni. Izimpahla ezibolayo njengokudla, izimbali, amaphephandaba noma omagazini azikwazi ukubuyiselwa. Futhi asiyamukeli imikhiqizo eyimpahla eseduze noma ehlanzekile, izinto eziyingozi, noma uketshezi oluvuthayo noma amagesi.

Izinto ezengeziwe ezingabuyiswa:

  • Amakhadi esipho
  • Imikhiqizo yesofthiwe elandekayo
  • Ezinye izinto zezempilo nezokunakekelwa komuntu siqu

Ukuze siqedele ukubuyisela kwakho, sidinga irisidi noma ubufakazi bokuthenga.

Sicela ungathumeli ukuthenga kwakho kumenzi.

Kunezimo ezithile lapho ukubuyiselwa kwemali okuyingxenye kuphela kunikezwa:

  • Bhukha ngezimpawu ezisobala zokusetshenziswa
  • I-CD, i-DVD, i-VHS tape, isofthiwe, umdlalo wevidiyo, ikhasethi, noma irekhodi le-vinyl elivuliwe.
  • Noma iyiphi into engekho esimweni sayo sasekuqaleni, ilimele noma izingxenye ezingekho ngenxa yephutha lethu.
  • Noma iyiphi into ebuyiselwa ezinsukwini ezingaphezu kwezingu-30 ngemva kokulethwa

Refunds

Uma imbuyiselo yakho isitholiwe futhi isihloliwe, sizokuthumelela i-imeyili ukuze sikwazise ukuthi siyitholile into yakho ebuyisiwe. Sizokwazisa futhi ngokugunyazwa noma ukwenqatshwa kwembuyiselo yakho.

Uma ugunyaziwe, imbuyiselo yakho izocutshungulwa, futhi ikhredithi izosetshenziswa ngokuzenzakalelayo ekhadini lakho lesikweletu noma endleleni yokukhokha yasekuqaleni, phakathi nenani elithile lezinsuku.

Ukubuyiselwa emuva kwesikhathi noma okushodayo

Uma ungakayitholi imbuyiselo, qala uhlole i-akhawunti yakho yasebhange futhi.

Bese uthinta inkampani yekhadi lakho lesikweletu, kungase kuthathe isikhathi ngaphambi kokuthi imbuyiselo yakho ithunyelwe ngokusemthethweni.

Okulandelayo xhumana nebhange lakho. Ngokuvamile kuba khona isikhathi sokucubungula ngaphambi kokuthi ukubuyiselwa kwemali kuthunyelwe.

Uma ukwenze konke lokhu futhi awukakayitholi imbuyiselo yakho, sicela usithinte ku-{email address}.

Izinto ezithengiswayo

Izinto ezinenani elivamile kuphela ezingabuyiselwa. Izinto ezithengisiwe azikwazi ukubuyiselwa imali.

Exchanges

Sishintsha izinto kuphela uma zinesici noma zilimele. Uma udinga ukuyishintsha ukuze uthole into efanayo, sithumele i-imeyili kokuthi {email address} futhi uthumele into yakho kokuthi: {physical address}.

Gifts

Uma into imakwe njengesipho lapho ithengiwe futhi ithunyelwa kuwe ngqo, uzothola ikhredithi yesipho yenani lembuyiselo yakho. Uma into ebuyisiwe isitholakele, isitifiketi sesipho sizothunyelwa kuwe.

Uma into ingazange imakwe njengesipho lapho ithengiwe, noma umnikezeli wesipho ube ne-oda elithunyelwe kuyena ukuze akunikeze lona ngemva kwesikhathi, sizothumela imbuyiselo kumnikezi wesipho futhi bazothola ngokubuya kwakho.

Shipping returns

Ukuze ubuyisele umkhiqizo wakho, kufanele uthumele umkhiqizo wakho ku-: {physical address}.

Uzoba nesibopho sokukhokhela izindleko zakho zokuthumela zokubuyisela into yakho. Izindleko zokuthumela azibuyi. Uma uthola imbuyiselo, izindleko zokubuyiselwa kokuthunyelwa zizodonswa ekubuyiselweni kwakho.

Kuye ngokuthi uhlala kuphi, isikhathi esingase sisithathe ukuze umkhiqizo wakho oshintshiwe ufike kuwe singahluka.

Uma ubuyisela izinto ezibiza kakhulu, ungase ucabange ukusebenzisa isevisi yokuthumela elandelekayo noma ukuthenga umshwalense wokuthumela. Asiqinisekisi ukuthi sizoyithola into yakho ebuyisiwe.

Need help?

Xhumana nathi ku-{email} ngemibuzo ehlobene nezimbuyiselo nezimbuyiselo.